Frequently Asked Questions

How do I schedule an appointment?

Appointments can be scheduled by calling our hospital directly at (987) 654-3210 during business hours. You can also schedule appointments online by contacting us.

What should I expect during my pet's first visit?

During your pet's first visit, our veterinarians will conduct a thorough physical examination, discuss your pet's medical history, and address any concerns or questions you may have. Depending on your pet's age and health status, additional tests or vaccinations may be recommended.

What payment methods do you accept?

We accept cash, credit cards (Visa, MasterCard, American Express), and debit cards. Payment is due at the time of service.

Do you offer payment plans or financing options?

Yes, we offer various payment options, including CareCredit, to help you manage your pet's healthcare expenses. Please ask our staff for more information about available financing options.

What should I do in case of a pet emergency?

In case of a pet emergency during business hours, please call our hospital immediately at (987) 654-3210, and our team will advise you on the next steps. For after-hours emergencies, please contact the nearest emergency veterinary clinic or animal hospital.

How often should my pet receive vaccinations?

Vaccination schedules vary depending on your pet's age, lifestyle, and health status. Our veterinarians will create a personalized vaccination plan for your pet based on their individual needs and risk factors.

Do you offer boarding or grooming services?

Yes, we offer boarding services for dogs and cats in a safe and comfortable environment. Grooming services, including baths, haircuts, and nail trims, are also available by appointment.

How do I refill my pet's prescription medications?

Prescription refills can be requested by calling our hospital or using our online prescription refill form. Please allow 24-48 hours for prescription requests to be processed.